Privacy Policy - Travelsup .com

This Privacy Statement covers the website http://www.travelsup.com/ ("we" or "us"). Your data will be maintained by Travelsup.com in accordance with this Privacy Statement. Your privacy it important to us. We want to make your experience on the Internet enjoyable and to foster your trust in eCommerce as a whole. Because we want to demonstrate our commitment to our users' privacy, we have agreed to disclose our information practices.

If users have questions or concerns regarding this statement, they should contact us to http://www.travelsup.com/ customer service by email.

Information Collected Online About You

Information that you provide us.

Reservation Orders
When you book a reservation through our website, we ask you to provide personally identifiable information by filling out and submitting an online customer profile. This information includes your name, mobile,home or work telephone number, fax number, email address, and your credit card number, expiration date and billing address. We use this information to process and book your reservation and to notify you of your reservation status by email,sms or fax. When you return to the site and if you use your name and provide other key, personally identifiable information, we use this information to provide you with access to your reservation information.

We also ask you for personally identifiable information about other people for whom you are booking reservations. We use this information only to reserve the room with the hotel or other lodging, and, if you request it, to send each person an email notification of the reservation.

Information Use

Cookies
Cookies are small pieces of information stored on your computer tied to information about you. We use both session ID cookies and persistent cookies. For the session ID cookie, once you close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on your hard drive for an extended period of time. Persistent cookies can be removed by following the Web browser help file directions.

We use cookies in several ways. We use cookies to allow you to login without having to type your login name each time. Instead, only your password is needed to access the system. We also use cookies to track usage of the Guest path and to serve advertisements through our advertising networks. Most Web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. If you reject the cookie, you may still use our website. The only drawback to this is that you will be limited in some areas of our website. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our website.

Log Files
Like most standard website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, diagnose problems with our servers and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Please be aware that we have links on our website that may lead to other sites. These sites may collect personally identifiable information about you. This Privacy Statement does not cover the information practices or policies of such websites.

Communications from the Site

Special Offers and Updates
We send all customers verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications..

Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications.

Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email, fax or phone, in accordance with the users' wishes.

Sharing

Legal Disclaimer
Though we make every effort to preserve user privacy, we may be required by law to disclose information you have provided in obtaining our travel products or services. We may also disclose information against someone who poses a threat to our interests (such as customer fraud) or whose activities could bring harm to others. In addition, it may be necessary for us to provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business.

Aggregate Information (non-personally identifiable)
We share aggregated demographic information with our partners and advertisers. This is not linked to any personally identifiable information.

Third Party Intermediaries
We use an outside a credit card processing company and bank check processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Choice/Opt-out
Our users are given the opportunity to opt-out of having their information used for purposes not directly related to our website at the point where we ask for information.Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email.

Users of our website are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

Security
We take precaution to protect our users' information. When users submit sensitive information via the website, their information is protected both online and off-line.

When our reservation order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - Secure Socket Layer (SSL).

If users have any questions about the security at our website, please contact us.

Contact Us

If users have any questions or suggestions regarding our Privacy Statement, please contact us.

This Privacy Statement is effective as of Dec 12, 2008.